Sweet World of Joan

My PLDT MyDSL is finally installed today after almost 3weeks of waiting. My experience in having this connection was filled with horror, frustration and anger. I was really disappointed with the service I received in getting this pldt account. I have been a subscriber of pldt dsl since 2002 and this is my third time to get a dsl account and so I was not a newbie in how things work so I was really surprised how my expectations were not met. I will blog the details soon, just let me catch up on whats happening online.

It's been a week since I moved to a new house and its also been that long since I have surfed thru my PLDT Dsl and I miss it already. I rely heavily to the internet, I have an online store, I get my information for work online and its part of our family's everyday life. I am already frustrated, disspointed and angry. My PLDT phone and DSL was supposed to be connected DAYS AGO. I got a call last monday Aug 18, on my mobile from PLDT asking if my phone was already installed and I said not yet, but can they please install it that day if they can. The caller said they can't do it that day for its already 4 in the afternoon and I should just wait for it in the next few days. So I waited. And waited.. And still waited even when my husband is already threatening on not going home because there is still no INTERNET! (My husband you see is an online gaming addict and must maintain or move up his levels or whatever) So by friday I called PLDT to follow up, to my surprise my records ...